Maeflower Swim Returns and Exchanges
We proudly stand behind the quality of our products and we want you to be thrilled with them too! If you are not pleased with your purchase, you can return eligible unworn, unwashed items for in store credit or exchange within 15 DAYS of purchase. *Please note that final sale items are always final sale.
START YOUR EXCHANGE OR IN STORE CREDIT RETURN HERE https://maeflowerswim.com/apps/redo/returns-portal
Shipping charges and the $2.98 fee for re:do free exchanges and shipping protection are nonrefundable.
Please Follow the Portal Instructions for exchanges and in store credit returns. Once we receive your item we will issue your store credit or send out your exchange within 1-2 days of receiving shipment.
All returned items must meet the following requirements:
- Items may not be worn or washed, or show signs of wear or damage.
- If the item came to you with tags, the original tags must be attached.
- All returns MUST be free of marks, makeup, perfumes, strong odors, deodorant stains, cigarette smoke, animal hair, etc.
- Swim plastic linings must be on swim bottoms.
- All sale items - including weekend deals, doorbusters, and styles from our “Sale” and “Final Few” collections - are final sale and not eligible for return or exchange.
Please do not attempt to return merchandise if it does not meet the above criteria. Items that do not meet these criteria or are otherwise in unsellable condition may be sent back to the customer with no store credit issued.
Items cannot be washed or worn when claimed as damaged. After 5 days, Maeflower can no longer be responsible. Maeflower will provide a USPS First Class return shipping label in the event of a wrong item or a damaged item being received.
To Return for store credit or exchange please email info@maeflowerswim.com for a free shipping label.
If you have received a damaged, or wrong item please contact us HERE
If an item is damaged upon arrival, please let us know via email (Info@maeflowerswim.com) within 5 days of receiving the item. Please include your order number and a photo of the damage/defect.
*Please note that colors and patterns may vary due to variations between different monitors and screens, photography lenses and lighting, as well as other factors. These variances do not qualify as defects and the customer will be responsible for return shipping.*